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Personal Loan Broker: Do You Need One?
16/04/2025

Personal Loan Broker: Do You Need One?

If you're looking for a personal loan, you might be wondering whether to use a personal loan broker. With record-high personal loan borrowing in Australia, many people are turning to brokers to help navigate their options. But, among so many types of personal loans, will a personal loan broker be the right choice for you? Let's explore everything you need to know about personal loan brokers in Australia. We’ll also talk about Credit24 and how we can help you get the personal loan or line of credit you might be needing.
Three individuals reviewing financial documents at a table, with one person holding a pen

What is a personal loan broker?


A personal loan broker is a finance professional who acts as an intermediary between borrowers and lenders. They work with multiple lenders to help you find and secure a personal loan that matches your needs and circumstances.


Think of them as a matchmaker – they assess your situation and connect you with lenders who are most likely to approve your loan application with favorable terms.


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How can a personal broker help me?


Personal loan brokers provide several key services to help you secure a loan:

  • Assess your financial situation and loan requirements

  • Research and compare loans from their network of lenders

  • Present you with suitable loan options

  • Help prepare and submit your loan application

  • Negotiate with lenders on your behalf

  • Guide you through the approval process

  • Provide ongoing support and advice


Some brokers specialize in specific areas, such as bad credit loans or loans for self-employed individuals, making them particularly valuable for certain circumstances. So, if you decide to go for this option, make sure you know what exactly you nee


Pros and cons of using personal loan brokers


Before deciding whether to use a personal loan broker, consider these advantages and disadvantages:


Pros:

  • Save time researching different lenders and loan options

  • Access to a wider range of loan products

  • Expert guidance throughout the application process

  • Particularly helpful for complex financial situations

  • May have access to exclusive deals not available directly

  • Can help improve your chances of approval


Cons:

  • May charge significant fees (up to $990 in some cases)

  • Limited to their network of partner lenders

  • Potential conflicts of interest due to commission structures

  • Can slow down the application process

  • May try to sell their own company's loans if they're affiliated with a lender


Read more : How long does a personal loan take?


When should you use a personal loan broker?


Personal loan brokers can be particularly valuable in several situations where finding the right loan might be challenging. If you have a complex financial situation or bad credit history, a broker can help identify lenders who specialize in these circumstances and may be more likely to approve your application. Self-employed individuals with irregular income patterns often find brokers helpful, as these professionals understand which lenders are more flexible with income documentation requirements.


Brokers can also be beneficial if you've been rejected by traditional lenders or simply don't have the time to research multiple loan options. They can provide expert guidance through the application process and help you understand why previous applications might have been unsuccessful. Their experience can be particularly valuable in navigating the complexities of loan applications and improving your chances of approval.


However, if you have a good credit score, regular employment, and are comfortable doing research, you can likely find a suitable loan yourself without paying broker fees. In these cases, the additional cost of using a broker might not justify the benefits.


Do personal loan brokers charge a fee in Australia?


Yes, personal loan brokers typically charge fees for their services. These fees can range significantly, with some charging up to $1000. You usually have two options for paying this fee:

  • Pay it directly to the broker upfront

  • Add it to your loan amount - but remember: this means paying interest on the fee


Important to note:
Most brokers only charge their fee if your loan is approved and funded. If you don't get the loan, you shouldn't have to pay the broker's fee.


Get a customized personal loan, but no personal broker's fees


At Credit24, we offer the benefits of personalised loan matching without the extra costs of a broker. Our smart online system assesses your situation and matches you with a customized loan solution that fits your needs. You get:

  • Personalized loan offers based on your circumstances

  • Quick online application process, which you can do in 10 minutes

  • Transparent fees and terms

  • No broker fees to worry about

  • Fast funding, possibly on the same day (upon approval)


What lenders do personal loan brokers work with?


Personal loan brokers maintain relationships with various lending institutions across the Australian financial landscape. They typically work with traditional banks and credit unions, as well as online lenders and fintech companies. Many also partner with non-bank lenders and specialise financial institutions that cater to specific situations, such as bad credit loans or self-employed borrowers. These partnerships allow brokers to offer a diverse range of loan options to their clients.


However, it's important to understand that most brokers work with a select panel of lenders rather than the entire market. While they might have relationships with dozens of lenders, they won't have access to every loan product available in Australia. This means you might not have access to all available loan options through a single broker, which is why some borrowers choose to consult multiple brokers or conduct their own research alongside working with a broker.


How to find the best personal loan broker


If you decide to work with a broker, here are key steps to find a reliable one:

1. Check credentials and licenses. Ensure they're properly licensed and regulated in Australia.

2. Read reviews and testimonials. Look for online reviews and ask for references from previous customers.

3. Understand their lender panel. Ask about which lenders they work with and why they choose these partners.

4. Compare fees and commission structures. Familiarise yourself / get familiar with brokers compensation / incentive structure.

5. Verify their independence. Ensure that any promotion of loans from affiliated lenders includes clear disclosure of the relationship.


How to get a personal loan from a broker?


If you prefer to get a personal loan through a broker, that usually involves taking these steps:

1. Initial consultation (online or in-person)

2. Document preparation (ID, payslips, bank statements, tax returns)

3. Review loan options

4. Application submission

5. Approval and settlement


Most brokers now offer online services, making it easier to apply from home. However, if you prefer face-to-face meetings, you can still find brokers with physical offices.


Independent personal loan broker vs personal loan lender


It's crucial to understand the distinction between brokers and lenders. An independent personal loan broker works with multiple lenders to find you the best deal, while a lender directly provides the loan. Independent brokers aren't tied to any particular lender, allowing them to offer unbiased recommendations. However, some brokers may be affiliated with specific lenders, which could influence their suggestions.


Personal loan broker vs general finance broker


While personal loan brokers specialize exclusively in personal loans, general finance brokers handle various financial products, including mortgages, car loans, and insurance. Personal loan brokers often have deeper expertise in personal lending and may have stronger relationships with personal loan lenders, potentially leading to better outcomes for personal loan seekers.


Bottom line: is it worth it to get a broker for a personal loan?


Whether you need a personal loan broker largely depends on your circumstances. You might benefit from a broker if you:

  • Have a complex financial situation

  • Have bad credit

  • Are self-employed

  • Don't have time to research options

  • Need specialist advice


But, again - if you find yourself in a situation where your credit score is good and your job is stable, then you can go for a personal loan like Credit24


What to consider when taking a personal loan


If you decide that you don’t actually don’t need a broker, we’ll leave you some key factors on how to take a personal loan:

1. Compare interest rates and fees. Look at the comparison rate, which includes both interest and most fees.

2. Check loan features and flexibility. Ensure the loan offers features you need, like extra repayments or redraw facilities.

3. Understand all costs involved. Consider establishment fees, monthly fees, and any potential early repayment penalties.

4. Verify the lender's reputation. Research the lender's credibility and customer service track record.

5. Read the fine print. Carefully review all terms and conditions before applying.


Meet Credit24 unsecured personal loans, customised to your needs

Start a loan application

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