To apply for financial hardship assistance, please email us at financialhardship@credit24.com.au and include the following information in your email:

• Your full name

• Date of birth

• Physical Address

• Contact number

• The reason you're requesting a repayment variation

• The length of time you will need the variation

• The amount you can afford to repay during the hardship period

• Your preferred repayment frequency (e.g. weekly, fortnightly, monthly)

• The date you'd like to begin your hardship repayments

• Any additional information that may help us assess your application

If you require urgent assistance please call us on 1300 293 000.